SERVICES

BOLD is the trusted partner of manufacturers, distributors, professional sports teams, universities, and municipalities. We specifically support OEMs with oversized and technical products. We support all 50 U.S. states, Mexico, and Canada

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Int’l Freight Forwarding

Door-to-Door Import / Export Services

  • Handle shipments from China, Poland, Mexico, and other origins

  • Manage U.S. import / export administrative processes

  • Over-the-road transportation, ocean freight, and drayage

  • Unloading and processing at BOLD warehouse facilities

Warehouse & Fulfillment

BOLD Operated Warehouse & Fulfill

  • Upon arrival at our warehouse, inventory is catalogued.

  • OEM defects identified and recorded at receipt.

  • We integrate with your ERP/CRM so orders flow seamlessly from your system into ours (Salesforce, Shopify, HubSpot, and others)

Pre-Ship Customizations

Technical, Aesthetic, Mechanical

  • BOLD performs product customizations and pre-installation services at our warehouse

  • Reduces onsite setup time

  • Ensures consistent customer experiences across installations

  • Examples: Vending pusher installation, wraps, systems testing

Package Enhancements

Tailored Packaging & Crating

  • Custom packaging designed for your products to minimize over-the-road damage

  • Typically reduce partner freight damage claims by 20–40%

  • Cumulative freight-related damage claim rate of 0.37% (industry low)

LTL & FTL Freight

Cost Effective Domestic Freight

  • Multi modal domestic transport services (LTL, FTL, Parcel)

  • All orders assigned dedicated account manager to educate, set expectations, confirm details

  • Four LTL service levels:

    • Carrier Curbside

    • Carrier Inside

    • BOLD Inside

    • BOLD White Glove

White Glove Deliver & Install

Best In Class White Glove Install

  • Final mile delivery and installation of oversized, technical, and complicated equipment

  • We assemble on-site, test all systems, and warranty our work

  • All work completed by BOLD Technicians. No 3rd parties

  • Post installation break-fix and servicing options available

  • Dispatch within 24–72 hours

Extraction & Relocation

Equipment Extraction & Relocation

  • Whether you’re moving gyms or installing new equipment, BOLD provides full service extractions

    • Pre-Removal Testing

    • Ground Floor or Multi-Floor

    • Operate heavy equipment to for difficult removals

    • Load onto dedicated trucks

    • Proper bracing, padding, strapping to minimize damage

Best In Class Technology

One System Tracks Everything

  • Partners receive dashboard to track orders, inventory, containers

  • Live GPS for ongoing on deliveries

  • Sales teams can quote freight using BOLD’s AI-driven EZ Quote

  • BOLD leverages Salesforce. We facilitate seamless integration from your CRM / ERP to ours

  • Slack channel for direct communication on orders